Privacy Policy for This Website
This policy proves that information gathered for new concrete estimates in West Covina stays private, remains restricted to operational staff, and is never sold to outside marketers or tracked through background advertising scripts.
What we collect
When visitors submit an inquiry through this site, Citrus West Covina Concrete collects only the details entered on the contact form, including name, telephone number, email address, physical project address, and notes describing the project. The web server also logs standard operational traffic data, including IP addresses, browser types, and visit timestamps.
How we use it
We use submitted contact details to reply to your inquiry within 1 business day. We use your property address to schedule the onsite visit. We use gathered measurements to prepare the written estimate. We keep project files to maintain records of jobs done. Personal information is never sold to outside companies and is never used for marketing or advertising.
Who we share it with
Client details are shared only with the project estimator and crew assigned to the job. Necessary records pass through service providers that host this website and carry business email, telephone calls, and text messages. Information is disclosed to public authorities only where legal statutes require it. Data is never sold to any marketing list or vendor.
Cookies and tracking
This website sets no cookies of its own, runs no analytics or advertising scripts, and loads no third party trackers. Browsing our pages leaves no tracking or monitoring trace on your computer. Links to external map directions and review platform profiles lead directly to other companies' sites, each governed by its own separate privacy terms and data practices.
How long we keep it
We enforce two retention rules for stored information. Inquiries that do not become contracted concrete jobs are purged from our records after 6 months. Records for completed construction projects are preserved for 10 years to maintain a written workmanship guarantee against defects in how it was built and fulfill the 7 years required by tax reporting laws.
Your rights and choices
You may ask to inspect, correct, or delete your personal information by calling or emailing our local office. You can opt out of text messages by replying STOP to any text, and opt out of telephone calls by asking on any call. Under the California Consumer Privacy Act, California residents may exercise rights to review or delete data by contacting us directly.
Children and this website
This website and our concrete construction services are intended strictly for adults and property owners. We do not knowingly collect, solicit, or store personal information from anyone under 18 years of age. If we learn that an individual under 18 has submitted personal details through this website, we immediately delete that record from our company databases.
Changes and contact details
We post any updates to this policy directly to this web page with the effective date of revision. To ask questions regarding your privacy, correct stored details, or exercise data rights, contact Citrus West Covina Concrete by email through our site form, by telephone using our listed office number, or by postal mail on South Azusa Avenue in West Covina, CA.